FireVegas Privacy Policy

At FireVegas, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our platform at https://www.firevegas.com/. By registering an account and using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions about how we handle your data.

FireVegas Casino is operated by White Hat Gaming Limited, a Maltese company (registration no. C73232), with a registered office at 85 St John Street, Valletta, VLT1165, Malta. We hold a licence from the Malta Gaming Authority (licence no. MGA/B2C/370/2017, issued 01/08/2018) and are additionally regulated by the Great Britain Gambling Commission (account no. 52894). As a licensed operator, we are fully committed to handling your data in compliance with applicable data protection legislation.

Information We Collect

When you register and use our FireVegas online casino, we may collect a variety of personal and technical information about you. This data is necessary for us to deliver our services, verify your identity, process transactions, and comply with our regulatory obligations.

Personal Information You Provide

Your full name, date of birth, and residential address
Email address and phone number used during registration
Payment details, including card numbers, e-wallet identifiers, and bank information
Identity verification documents (e.g., passport, driving licence, proof of address)
Correspondence you send to us via email at support@firevegas.com or through our live chat

Information We Collect Automatically

Your IP address, browser type, and device information
Pages you visit on our FireVegas casino mobile and desktop platform
Login timestamps and session activity
Gameplay data, including the games you play, bets placed, and winnings received
Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

Here at FireVegas, we use the personal information we collect for the following purposes:

To create and manage your player account, including your FireVegas login credentials
To verify your identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations
To process deposits and withdrawals via your chosen payment method
To communicate with you about your account, bonuses such as the FireVegas casino welcome bonus, and promotional offers
To personalise your experience and recommend games suited to your preferences
To monitor for fraudulent or suspicious activity on our platform
To comply with our legal obligations under MGA and UKGC licensing conditions
To administer our FireVIP loyalty programme across its three membership levels

Legal Basis for Processing

Our FireVegas platform processes your personal data under several legal bases as defined by applicable data protection law:

Contractual necessity: Processing is required to fulfil our obligations to you as a registered player
Legal obligation: We are required to process certain data to meet our regulatory duties under MGA and UKGC licences
Legitimate interests: We process data to detect fraud, maintain platform security, and improve our services
Consent: Where you have provided consent, such as for marketing communications, we will rely on this as our legal basis

Cookies and Tracking Technologies

We use cookies and similar technologies on our FireVegas casino app and website to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and analyse how our platform is used. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our site. Our use of cookies is governed by our separate Cookie Policy, which we encourage you to review.

Sharing Your Information

We do not sell your personal data to third parties. However, at FireVegas, we may share your information with the following categories of recipients where necessary:

Payment providers: Such as Visa, Mastercard, Skrill, Neteller, Interac, and other supported processors, to handle transactions
Identity verification services: To conduct KYC checks as required by our licences
Game providers: Including Pragmatic Play, Play'n GO, NetEnt, and other software partners who supply games to our platform
Regulatory bodies: Including the Malta Gaming Authority and the Great Britain Gambling Commission, as required by law
IT and hosting providers: Who support the technical operation of our online casino
Legal and compliance advisors: Where we need professional guidance on regulatory matters

All third parties we work with are required to handle your data securely and in accordance with applicable data protection legislation.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including our legal and regulatory obligations. In most cases, we are required to retain account data for a minimum of five years following the closure of your account. After this retention period, we will securely delete or anonymise your information.

Your Rights

As a user of our FireVegas Casino platform, you have a number of rights in relation to your personal data, subject to applicable law:

Right to access: You may request a copy of the personal data we hold about you
Right to rectification: You may ask us to correct inaccurate or incomplete data
Right to erasure: In certain circumstances, you may request that we delete your personal data
Right to restrict processing: You may ask us to limit how we use your data in specific situations
Right to data portability: You may request a copy of your data in a structured, machine-readable format
Right to object: You may object to processing based on legitimate interests, including direct marketing
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@firevegas.com. We will respond to your request within the timeframes required by applicable law.

Security of Your Data

We take the security of your personal information seriously. Our FireVegas casino login systems and data storage infrastructure are protected using industry-standard encryption and security protocols. We implement technical and organisational measures to prevent unauthorised access, disclosure, or loss of your personal data. However, no system is entirely immune to risk, and we encourage you to keep your account credentials confidential and to contact us immediately if you suspect any unauthorised access to your account.

Responsible Gambling and Data Use

We use your account and gameplay data to support our responsible gambling obligations. This includes monitoring betting patterns, identifying signs of problematic gambling behaviour, and enforcing self-exclusion requests. If you choose to set deposit limits, session reminders, or request self-exclusion through our FireVegas casino platform, we will process this information to give effect to your requests and protect your wellbeing.

International Data Transfers

As a Maltese-registered operator, our FireVegas Casino may process or transfer your data to countries outside the European Economic Area (EEA) in connection with third-party service providers. Where such transfers occur, we ensure that appropriate safeguards are in place — such as standard contractual clauses or adequacy decisions — to protect your data to an equivalent standard as required under EU data protection law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify you by posting the updated policy on our website. We encourage you to review this page periodically. Continued use of our FireVegas online casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:

Email: support@firevegas.com
VIP enquiries: vip@firevegas.com
Registered address: White Hat Gaming Limited, 85 St John Street, Valletta, VLT1165, Malta

We are here to assist you and take all privacy-related enquiries seriously. At FireVegas, we are dedicated to maintaining the trust you place in us every time you access our platform.

Content updated: July 13, 2026